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#1403: Bad Apple #1, Apple Q1 financials, iPhone 7 repairs, PDF black rectangles, Apple TV controls

Despite flatter unit sales numbers, Apple once again broke records with its Q1 2018 revenues and profits. The company has also launched a repair program for iPhone 7 models that report “No Service” even when cellular service is available. Adam Engst explains how to fix the problem of some PDFs rendering as black rectangles in Preview, and Josh Centers shares new ways to control your Apple TV from iOS and iTunes. In his inaugural Bad Apple column, Adam also takes Apple to task for broken behaviors in iCloud Photo Library. Finally, Tonya Engst will be offering a webinar for owners of her “Take Control of Mac Basics” book later this week. Notable software releases this week include Banktivity 6.3, SpamSieve 2.9.30, and Keyboard Maestro 8.0.5.

Adam Engst 95 comments

Bad Apple #1: iCloud Photo Library Re-uploading

In this inaugural Bad Apple column, Adam Engst explores what happens to iCloud Photo Library when you turn iCloud off and back on. A preview: it took a 90-minute call with Apple to discover that the “expected behavior” requires a temporary upgrade to an unnecessary storage plan and then a 60-minute call to get the charge for that plan reversed.

TidBITS Staff No comments

ExtraBITS for 5 February 2018

In ExtraBITS this week, a former Apple employee speaks out about how things changed inside Apple between Steve Jobs and Tim Cook, 9to5Mac’s Michael Steeber looks at Mac OS X 10.6 Snow Leopard’s continuing popularity, and the Strava fitness network has accidentally revealed military secrets.