On a recent delay- and cancellation-plagued trip, Adam Engst found that the most effective resources for dealing with rebooking flights and getting questions answered were the Delta iPhone app and the company’s Business Chat-based support reps.

In an ironic historical twist, IBM has one of the largest Mac installations in the world, and the company has now released research showing that its Mac users score higher on performance reviews, close larger sales, and are less likely to leave the company than its Windows users. But be careful what you conclusions you draw from those results.

At MacTech Conference, automation guru Sal Soghoian gave a talk in which he revealed how, with the addition of just a Luna Display dongle, anyone can use built-in macOS accessibility features to turn an iPad into a touch-sensitive custom controller for the Mac.

Reports of boot problems after installing Security Update 2019-001 (Mojave) are rolling in. The common factors seem to be installing on a Mac with a T1 or T2 security chip and the user interrupting the installation because it seems to take too long.

The Setapp subscription service provides access to over 160 useful Mac apps for $9.99 per month. Now MacPaw is offering a beta of Setapp for Teams, which provides the same set of apps with slightly reduced per-user pricing and single-point billing.

Backblaze has published a description of what it’s like to be a hard drive in the company’s data center, writing it from the perspective of a hard drive called Zach. Wonderfully silly, for sure, but it’s an engaging approach complete with interesting technical bits.

When Apple released iOS 13.2 for HomePod last week, there were immediate reports that it—or resetting the HomePod after installing it—was causing the HomePods to become entirely unresponsive. The company is now pushing iOS 13.2.1 for HomePod to resolve that problem.

With the AirPods Pro, Apple has made wireless earbuds more attractive to anyone who has trouble with the fit of the first- and second-generation AirPods and to those who would appreciate active noise cancellation in loud environments.

Signing certificates for macOS installers have expired, so Apple consultants and IT admins who maintain troubleshooting toolkits containing older installers will need to download new copies.

A new bill coming before the Senate would establish a quasi-judicial body in the Copyright Office that would be empowered to levy fines of up to $30,000 for even inadvertent instances of copyright infringement. This is the last chance to stop or modify the CASE Act.

Have you ever found yourself in a situation where you have three or more screens attached to a Mac, and you want to mirror some combination of them? It turns out that macOS makes that possible. Read on for the trick to achieve it.

For at least some iPad Air 2 owners, upgrading to iPadOS 13 is resulting in incredibly sluggish behavior and various related failures. Apple knows about the problem, but the only workaround right now is to erase the iPad and restore from backup.

Here’s yet another reason to hold off on upgrading to macOS 10.15 Catalina—reports of data loss in Mail after updating its data store from Mojave to Catalina and when moving messages between mailboxes.

The venerable text editor stays fresh in its latest version with the addition of a Pattern Playground that lets you experiment interactively with grep-based searches, a Grep Cheat Sheet, live search result highlighting, and more.