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Category: Problem Solving

Adam Engst 39 comments

Beware When Pasting Phone Numbers Copied from Contacts

It turns out that Contacts on the Mac stores extra invisible characters with every phone number, which can cause trouble when copying and pasting them into some online forms. Here’s what’s going on and how to work around the problem.

Adam Engst 43 comments

Apple Releases iOS 16.2, iPadOS 16.2, macOS 13.1 Ventura, watchOS 9.2, and tvOS 16.2

Apple has updated all of its operating systems, adding the Freeform digital whiteboard app, support for Advanced Data Protection for iCloud, Apple Music Sing, Stage Manager on external displays, and various smaller improvements. A fix for a serious security vulnerability encourages updating soon.

Adam Engst 9 comments

Microsoft Office Updates Now Require macOS 11 Big Sur or Later

The October 2022 update to Microsoft’s Office apps was the last one for users running macOS 10.15 Catalina. Upgrade to at least macOS 11 Big Sur to continue receiving enhancements, bug fixes, and security updates to Word, Excel, PowerPoint, Outlook, and OneNote.

Adam Engst 7 comments

Get Rid of the Apple Pay Setup Badge on Settings

If you’re among those who dislike having notification badges permanently affixed to iOS apps, you may be frustrated by the badge on the Settings app that nags you to set up Apple Pay. Here’s how to get rid of it without enabling Apple Pay.

Adam Engst 4 comments

How to Eliminate the Google Hangouts Migration Dialog

Annoyed by an “It’s time for Google Chat” dialog displayed by Brave on every launch, Adam Engst spent more time than he should have figuring out how to prevent the dialog from appearing.

Adam Engst 9 comments

AirPods Pro Compete Fairly Well Against Full-Fledged Hearing Aids

Are you starting to have a little trouble with hearing loss? Don't put off seeing a healthcare professional, but it's worth seeing if the Live Listen feature of the AirPods Pro can help you hear better. One study suggests it might.

Adam Engst 6 comments

Ensure Sufficient Free Space before Upgrading to Ventura

After hearing about Ventura upgrade problems from a reader, Adam Engst did some research to determine that you should try to have at least 37 GB free before upgrading to Ventura. And how you determine that 37 GB might matter.

Adam Engst 52 comments

OneWorld 65 Combines International Adapter with 65W USB-C Charger

Thanks to gallium nitride technology, OneAdaptr was able to create a svelte 65W USB-C charger that can plug into any international power outlet and lets you charge up to six devices at once.

Adam Engst 17 comments

Messages Becomes More Flexible and Forgiving of Mistakes

For many people, Messages gains some of the most welcome new features of iOS 16, iPadOS 16, and macOS 13 Ventura. You can now mark messages as unread, edit messages, unsend messages, and more.

Ivan Drucker 10 comments

Recovering Google Workspace: A Detective Story

Google announced that it would require payment for legacy G Suite accounts earlier this year before relenting in May, albeit with a short deadline. One of consultant Ivan Drucker’s clients nearly lost her long-standing G Suite email address—and all stored email—due to not knowing who had set up the account many years ago. With the application of lots of electronic elbow grease and a dose of luck, he was able to recover her account.

Adam Engst No comments

iOS 16 Bug Tripping Up iPhone 14 Activations

Apple has confirmed that a bug in iOS 16.0 is causing problems during activation for new iPhone 14 buyers. Workarounds involve connecting to a Mac or PC during the process or upgrading to iOS 16.0.1, which also requires using a Mac or PC before activation.

Josh Centers 37 comments

Here’s Why Your AirTag Battery Replacement Is Not Working

Is your AirTag still not working after replacing the battery? The most common cause is that certain batteries from Duracell have a bitterant coating that renders them unpalatable to small children and AirTags.

Glenn Fleishman 77 comments

Tune Find My for Travel Tracking to Avoid Annoying AirTag and Apple Device Alerts

Apple’s AirTag and other Find My trackers—along with Find My-tracked Apple devices—may be too aggressive about telling you where they are—or aren’t. They can be useful for tracking luggage and other valuables while traveling, particularly with others, but you will likely need to tune your settings to reduce notifications.

Adam Engst 23 comments

GraphicConverter 11 Rescues Ancient QuickTake 150 Photos

After a mention on a mailing list reminded him of old QuickTake 150 photos he had in Photos, Adam Engst went looking for a way to convert them. Unsurprisingly, the answer turned out to be GraphicConverter, though he had to get the right version first.

Josh Centers 5 comments

Photos Bug Could Share Albums with the Wrong People

A longstanding bug in Photos for the Mac could lead you to inadvertently share albums with the wrong people. Here’s how to avoid the bug and work around it.