On a recent delay- and cancellation-plagued trip, Adam Engst found that the most effective resources for dealing with rebooking flights and getting questions answered were the Delta iPhone app and the company’s Business Chat-based support reps.
Reports of boot problems after installing Security Update 2019-001 (Mojave) are rolling in. The common factors seem to be installing on a Mac with a T1 or T2 security chip and the user interrupting the installation because it seems to take too long.
When Apple released iOS 13.2 for HomePod last week, there were immediate reports that it—or resetting the HomePod after installing it—was causing the HomePods to become entirely unresponsive. The company is now pushing iOS 13.2.1 for HomePod to resolve that problem.
Signing certificates for macOS installers have expired, so Apple consultants and IT admins who maintain troubleshooting toolkits containing older installers will need to download new copies.
For at least some iPad Air 2 owners, upgrading to iPadOS 13 is resulting in incredibly sluggish behavior and various related failures. Apple knows about the problem, but the only workaround right now is to erase the iPad and restore from backup.
Here’s yet another reason to hold off on upgrading to macOS 10.15 Catalina—reports of data loss in Mail after updating its data store from Mojave to Catalina and when moving messages between mailboxes.
Perturbed that the online backup service Backblaze retains old versions of files and deleted files for only 30 days? You can now pay extra to maintain such files in your online backup for either 1 year or forever.
An update to Google’s automatic update software contained a bug that would damage key system files on Macs that weren’t safeguarded by Apple’s System Integrity Protection. Happily, it’s easy to recover with a set of Terminal commands run from macOS Recovery.
In a welcome change of heart for a company that has lobbied against Right to Repair legislation, Apple has announced the Independent Repair Program, which will provide genuine iPhone parts, tools, training, repair manuals, and diagnostics to independent repair businesses.
Apple is slowly rolling out its new Apple Card across the United States. If you’re an early adopter, here’s how to maximize your cash-back benefits.
Can you imagine what life would be like if Apple locked you out of your Apple ID? Unfortunately, it can happen through no fault of your own and may not be easy to fix.
When was the last time you cleaned your Apple devices? Many common hardware issues can be resolved with a lens brush, cotton swab, rubbing alcohol, and a little elbow grease.
Do you have a closet full of electronics that never quite worked out? If you follow veteran reviewer Glenn Fleishman’s guidelines, it’s less likely you’ll wind up with piles of worthless gear.
Josh Centers wasn’t a fan of Qi charging until his iPhone X’s Lightning port died while he was on vacation. A Qi charging stand let him recharge wirelessly instead of taking a lengthy side trip to an Apple Store.
Just 11 days after the release of iOS 12.3, Apple has pushed out iOS 12.31 to fix bugs with Voice over LTE calling and unknown senders in Messages.