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Category: Problem Solving

Adam Engst 17 comments

Apple Pulls Rapid Security Responses Due to Website Loading Issues

If you're experiencing website loading issues—notably with Facebook and Instagram—after installing the recent Rapid Security Responses, you may want to remove them until Apple fixes the problem and releases new ones.

Adam Engst 31 comments

Tracking Air Quality in a Wildfire-Filled World

Stressed out by unhealthy air quality levels caused by smoke drifting south from wildfires in Canada, Adam Engst explores resources that report outdoor and indoor air quality to inform decisions about how to react.

Adam Engst 7 comments

Apple Expands Self Service Repair Program; Have You Used It?

Apple has expanded its Self Service Repair program to include the iPhone 14 lineup, M1-based Mac desktops, and the M2 models of the 13-inch MacBook Air and 13-inch MacBook Pro. But is anyone actually using Self Service Repair?

Adam Engst 12 comments

Solve Myopia in a Pinch with an iPhone

Faced with the need to find his glasses in a dark house, the nearsighted Adam Engst discovers that holding the iPhone in front of his face with the flash-enabled Camera app running lets him see perfectly. 

Adam Engst 17 comments

Beware of Siri Creating Alarms Instead of Timers

If you’ve had trouble setting timers on the Apple Watch with Siri recently, it’s because Siri misses the final word in the command and sets an alarm rather than a timer.

Adam Engst 7 comments

Apple to Expand Accessibility Options in 2023

Apple has announced a slew of new and improved accessibility features that it plans to bring to the next versions of its operating systems in 2023.

Adam Engst 37 comments

A Call to Alarms: Why We Need Persistent Calendar and Reminder Notifications

Frustrated by how easy he finds it to ignore notifications for important events and timed reminders, Adam Engst proposes alarms that continue to go off until stopped manually, creating a third notification type alongside banners and alerts.

Adam Engst 4 comments

Howard Oakley Lists Apple System Updates

Trying to remember when macOS 13.2 came out? Turn to Howard Oakley's new System Updates page, which lists all macOS updates by version, sorted chronologically and with links to his coverage.

Adam Engst 63 comments

The 46 Mac Apps I Actually Use and Why

What third-party apps would you install on a clean Mac to restore your preferred working environment? Adam Engst recently had the opportunity to learn just what apps he really uses—here’s the list.

Julio Ojeda-Zapata 8 comments

Using Smart Speakers While Temporarily Blind

How smart are smart speakers, really? Julio Ojeda-Zapata put this to the test when temporarily sightless due to a medical condition.Leaning on his Amazon, Apple, and Google speakers more than usual proved an often-frustrating exercise because Siri, Alexa, and Google Assistant are still pretty dumb.

Adam Engst 46 comments

Level 2 Clean Install of Ventura Solves Deep-Rooted Problems

Faced with recurrent kernel panics and an inexplicable problem on the first boot after installing a minor macOS update, Adam Engst opts for a Level 2 clean install when upgrading to macOS 13 Ventura. What’s a Level 2 clean install? And did it work?

Adam Engst 58 comments

Apple Releases iOS 16.4, iPadOS 16.4, macOS 13.3 Ventura, watchOS 9.4, tvOS 16.4, and HomePod Software 16.4

It’s update day at Apple again, with updates to all the company’s operating systems. A few changes may be particularly welcome, including Voice Isolation for cellular calls, duplicate handling in an iCloud Shared Photo Library, and Web app notifications.

Adam Engst 36 comments

Dealing with Leading Zeroes in Spreadsheet Data

After receiving an “undeliverable” holiday card back, Adam and Tonya Engst discovered that their approach to extracting data from Contacts to print labels inadvertently deleted leading zeroes in ZIP codes. Can they ever send snail mail to New England? Here’s what happened—and how to avoid similar errors.

Adam Engst 14 comments

Quirky TidBITS Issue Printing Problem Solved

Prompted by a question from a reader about why images didn’t appear in printed copies of the TidBITS email issue, we look under the hood in WordPress to find the culprit.

Adam Engst 82 comments

Apple’s File Provider Forces Mac Cloud Storage Changes

As cloud storage services like Box, Dropbox, Google Drive, and Microsoft OneDrive move from deprecated kernel extensions to Apple’s File Provider extension, Mac users face interface and workflow changes.