Not a fan of the butterfly keyboard? Apple finally responded to MacBook Pro user frustrations by giving its new 16-inch model a traditional scissor-switch keyboard with an Escape key and inverted-T arrow keys. Apple keeps finding and fixing bugs in its operating systems—this week’s installment is iOS 13.2.3. Looking for data to support an employee-choice program at your work? IBM found that its employees who chose Macs were more productive and more loyal than those who went with a PC. Finally, prepare yourself for the challenges of holiday travel with tips from Adam Engst on using the Delta Airlines app and Apple Business Chat to deal with flight delays and cancellations. Notable Mac app releases this week include Carbon Copy Cloner 5.1.14 and ScreenFlow 9.0.
In what has become an almost weekly occurrence, Apple has once again updated iOS and iPadOS. This week’s update to version 13.2.3 aims to fix miscellaneous bugs related to search, message attachments, email, and background downloading of content.
Apple has replaced the 15-inch MacBook Pro with a new 16-inch model that features a redesigned keyboard with a return to scissor switches and inverted-T arrow keys, as well as a few surprises.
In an ironic historical twist, IBM has one of the largest Mac installations in the world, and the company has now released research showing that its Mac users score higher on performance reviews, close larger sales, and are less likely to leave the company than its Windows users. But be careful what you conclusions you draw from those results.
On a recent delay- and cancellation-plagued trip, Adam Engst found that the most effective resources for dealing with rebooking flights and getting questions answered were the Delta iPhone app and the company’s Business Chat-based support reps.
Watchlist
Maintenance update brings bug fixes and tweaks to the drive-cloning and backup utility. ($39.99 new, free update, 16 MB)
Major upgrade of the screencast recording and video editing app with added support for recording multiple screens simultaneously and a new Timeline Tools Palette. ($129 new, upgrade pricing available, 54.8 MB)
