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#1520: Reporting bugs to Apple, what’s coming in tvOS 14 and HomeKit, explaining HEIC, accessing a deceased family member’s Apple account

Now that WWDC has wound down, we wrap up our coverage with a look at what’s coming in tvOS 14 and HomeKit, plus pass on advice from former Apple engineer David Shayer on how to report bugs to Apple so they get fixed. If the discussion about how the College Board didn’t accept HEIC images for AP test answers had you confused about what HEIC is and how it compares to other image formats, you’re not alone—Glenn Fleishman explains it for all of us. Finally, in the unfortunate event that someone you know dies and their family can’t get access to their Apple account, we explain the necessary process for getting to the data. Notable Mac app releases this week include Yojimbo 4.5 and The Levelator 3.0.2.

David Shayer 28 comments

How to Report Bugs to Apple So They Get Fixed

With another WWDC behind us, that means it's beta season, with new versions of macOS, iOS, watchOS, and tvOS for developers brave enough to test them. Former Apple engineer David Shayer explains what you need to do to increase the chances that Apple will fix the bugs you report.

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Yojimbo 4.5 1 comment

Yojimbo 4.5

Significant update to the information organizer that now syncs data using Apple's iCloud service and adds support for Touch ID. ($30 new, free update, 8.0 MB)

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