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Tag: repair program

Josh Centers No comments

Apple Opens Repair Program for iPhone 12 and iPhone 12 Pro Call Sound Failures

Suffering from an iPhone that emits no sound from the receiver when making or receiving calls? Apple has created a repair program to fix affected iPhone 12 and iPhone 12 Pro models for free.

Josh Centers 5 comments

Apple Replacing Some Batteries in 2016 and 2017 MacBook Pro Models

If your 2016 or 2017 MacBook Pro won’t charge past 1%, Apple will replace the battery for free, and the company recommends installing macOS 11.2.1 Big Sur or macOS Catalina 10.15.7 Supplemental Update to prevent it from happening to other devices.

Josh Centers 9 comments

Apple Opens Repair Program for iPhone 11 Touch Problems

If your iPhone 11’s touchscreen has become unresponsive, Apple may fix it for free under a new repair program.

Adam Engst 3 comments

Apple Opens Service Program for AirPods Pro Sound Problems

If you’re experiencing crackling or static sounds in your AirPods Pro, or if Active Noise Cancellation isn’t working correctly, Apple will replace the affected earbuds for free.

Josh Centers No comments

Apple Replacing Smart Battery Cases for the iPhone XS, XS Max, and XR

Apple is replacing some Smart Battery Cases for the iPhone XS, XS Max, and XR due to charging failures, both of the case itself and the iPhone inside.

Josh Centers 7 comments

Apple Is Replacing Some Apple Watch Series 2 and 3 Cracked Screens

Apple has announced a screen replacement program for aluminum Series 2 and 3 Apple Watches whose screens have cracked in a particular way.

Josh Centers 12 comments

FAA Warns Airlines about 2015 15-inch MacBook Pros

You may have trouble flying with a recalled 2015 15-inch MacBook Pro due to its potential fire hazard. It remains to be seen how airline and airport staff will distinguish between affected and unaffected units and those whose batteries have been replaced.

Josh Centers 26 comments

Stop Using Your 2015 15-inch MacBook Pro

Apple has issued a recall for certain 15-inch MacBook Pros sold between 2015 and 2017 due to a fire hazard caused by overheating batteries, and Apple even says to not use affected computers until they’re repaired.

Josh Centers 2 comments

Apple Starts MacBook Pro Repair Program to Address “Flexgate”

Failing displays in 13-inch MacBook Pro models from 2016 have prompted another repair program from Apple.

Josh Centers 17 comments

Apple Updates MacBook Pros with 8-core Processors and a Keyboard Fix(?)

Apple is once again attempting to address issues with its MacBook Pro butterfly keyboards with a new design for its updated laptop models and an expanded repair program for existing ones. Oh, and there are faster processors.

Adam Engst 6 comments

Apple Establishes Repair Programs for iPhone X and non-Touch Bar 13-inch MacBook Pro

If you have an iPhone X that’s suffering from touch-related problems, or a non-Touch Bar model of the 13-inch MacBook Pro purchased between June 2017 and June 2018, you’ll want to take advantage of Apple’s latest repair programs.

Josh Centers 1 comment

Apple Announces iPhone 8 Logic Board Replacement Program

Apple has announced a replacement program for faulty logic boards in certain units of the iPhone 8. If your iPhone 8 is suffering problems, check to see if its serial number is in the range of units eligible for replacement.

Jeff Porten 6 comments

Apple Announces Service Program for Butterfly-Switch Keyboards

Apple’s new service program won’t increase key travel for the butterfly-switch keyboards in the MacBook or MacBook Pro, but it does eliminate any worry about a $700 repair if your keyboard fails after the warranty expires.

Josh Centers 11 comments

Apple Acknowledges iPhone 7 Microphone Problems

Apple has distributed a document to Apple Authorized Service Providers discussing how to deal with microphone failures in iPhone 7 and 7 Plus units running iOS 11.3 or later. A repair may be required.

Adam Engst 1 comment

Apple to Replace Faulty Batteries in Non-Touch Bar 13-Inch MacBook Pros

Those of you with non-Touch Bar models of the 13-inch MacBook Pro should swing by Apple's Web site to see if your Mac may be covered by a program that replaces batteries that could expand, damaging the laptop.