AppleInsider reports on the troubles it had getting a new Mac Pro repaired, stumping both Apple phone support and Apple Store technicians.
Many interpreted the Apple Independent Repair Program as an olive branch to third-party repair shops, but Motherboard has found businesses balking at Apple’s “onerous” terms.
In a welcome change of heart for a company that has lobbied against Right to Repair legislation, Apple has announced the Independent Repair Program, which will provide genuine iPhone parts, tools, training, repair manuals, and diagnostics to independent repair businesses.
Apple has made it so that if the batteries in the latest iPhones are replaced by their owners or independent repair shops, iOS displays an ominous message questioning the battery’s authenticity, even if it’s a genuine Apple battery.
Apple has expanded its repair partnership with technology superstore Best Buy to include every Best Buy store in the United States. But if you have a choice, is Best Buy the best place to go for Apple repairs?
Last year, Apple sued a small Norwegian repair shop over 63 unauthorized iPhone screens and lost, but Apple is appealing the case anyway. We worry that lutefisk may be involved.
If you try to repair a newer Mac equipped with a T2 chip yourself, or if you take it to an independent repair shop that isn’t authorized by Apple, you may be in for a nasty surprise.
MacRumors did a deep dive into the iPhone repair ecosystem to learn where non-Apple replacement parts come from and how the industry works.
Users are fed up with the sticky keyboards in recent Apple laptops, as well as the company's lack of response, leading to a class-action lawsuit.
Apple has released iOS 11.3.1 to address a problem where iOS 11.3 disabled touch input on iPhone 8 models that had received third-party screen repairs. It also provides security fixes for everyone.